I didn't get my truck for hour after I was to get it i had to talk to 3 people before I got it
Justin B
Stephen's Self-Storage Hastings
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hastings, MN 55033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I’ve returned my U-Haul twice to this location. Both times I had to park my vehicle outside because gates were locked. I was NOT given an entrance code to park the vehicle INSIDE of property.
DEJA FWrong equipment poor U-Haul service multiple issues contacting attorney general and Better Business Bureau regarding additional charges and extremely horrific service for your undertrained uneducated staff. You can contact me at 615-915-9927 if you want further detail because I will be happy to provide you with further detail as I will be providing it to the attorney general for the treatment and behavior and additional charges trying to be charged to me and now for being called a liar and refusal to allow need to hear recordings that are false because I know what was said and now I will be making sure that all my conversations with you all are subpoons which I do have the times and text messages and phone calls
Kelly FNo comments, the app says it all
GREGORY LYou could prorate your ***** prices for when the truck is actually used versus having to pay for whatever days we booked for rental. I only used your dusty ***truck for a few ****** hours and was charged for 2 WHOLE DAYS. Y'all are stealing money from customers! I did talk to someone from uhaul and I was given a partial refund of $25 ... Just curious on what the actual ***** I'm supposed to do with that when uhaul charged me well over $300 for a few ****** hours of use! **** y'all!!! Whoever sees this, rent a truck elsewhere these **** only want to give you a hard time and overcharge you for nothing! You better be lucky I didn't damage your ***** truck!
Shanice S