Have your office open when it says it is and give your customers paying a ton of money to rent trucks more respect and understanding. I was given a truck expecting 20 feet of moving space not 15 feet plus the cab of the truck. That is false advertisement to the extreme. I couldn't even fit all of my stuff into the truck like it should have fit when I rented the truck I needed.Erica W.
SecurCare Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Haughton, LA 71037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Dropbox was not clearly indicated. There was a note on door that dropbox was to my left, but that drop box was for the storage facility and not for U-Haul. Took 30 minutes to get customer service and they directed me to the U-Haul drop box. The customer service person was very helpful.Floyd B.
Not having someone there to talk to was not helpful because there were charges I couldn't ask about or dispute. I had to pay them even though I didn't know why I was being charged them.Jessica O.
Not very clean, very little gas upon pickup, paid for an appliance dolly and it wasn't there. Truck reeked of cigarette smoke and had ashes here and there inside.Steven G.
After hours drop off was a pain because app wouldn't work and had to wait on hold forever to speak with someone by phone to complete the drop off. The location itself seemed fine.JAMES L.