The truck had less than a fourth of a tank of gas. The inside of the cab was clean, but the storage part had debris and trash inside. I had to purchase a broom and clean it out before I placed my items in it. I guess the owner of the establishment, didn't acknowledge me, or tell me anything he was doing. He used profanity as he spoke on speakerphone to some of his customers. I try to support local businesses, but I will not be going back to this establishment again.
KIM L
Lube Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77016
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Customer Reviews
- 3.5 Average Customer Rating
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Have the truck 🚚 checked out before people rent them. The truck I had wouldn't start after I left the shop.That made me not make it to where I was going because the place close at 3pm that day. So I had trash 🗑 on the truck and couldn't dump it until they reopen. That day wasn't a good day for me or U haul. It was going ti take 1 hour for U haul to come check the truck out. After they had me do all kind of stuff to try to start it, and take pictures 📸 and sent it to them. Before the hour the truck started. But I didn't make it to where I was going that day.
KECIA PMade drop off simple and easy. Not waiting around drop off and go, which is great because if you just got done moving you are not in the mood for any thing else.
NATHANIEL RThey were very helpful after a very stressful series of events concerning the rental.
Jamal REmployee explained as how I would receive an email with updated receipt, all went well. Friendly service
Roy B