Staff seemed all over the place.AZUNDRA P.
Moving Truck Rental in Houston, TX at Community Self Storage VII LP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great service. AC in the truck worked great.Steven B.
The agent was preoccupied speaking with his regional manager on the phone and left me waiting, he didn't even tell me where the truck was parked, the interior was filthy, and there's more, but you should know that already...JOHN D.
Self drop off was easy to use.Jeffrey A.
Great staff. Very friendly.CHRISTOPHER H.
Very efficient help me really fast thks you very muchYOLANDA C.
The store managers were very friendly and helpful. I will come back to this location again.PAUL D.
There was a bloody napkin in the cup holder.Kevin N.
The store met or exceeded all expectations and as a bonus, it close to my house.BENJAMIN FRANKLI C.
Quick and easy drop off. Nice facility and great service!Amelia A.
I got to the location at 10am on a Friday morning, I walked in, confirmed my reservation and was out the door in less then 10 minutes. I rented a 15' truck that was in good condition. This location was clean and safe.Burton H.
Very professional staff. Kind and friendly. 5 STARS âï¸APOLLOS D.
The manager at this location was horrible, he displayed no interpersonal skills. He didn't explain the rental agreement with me and then when I arrive showed no compassion and charged my card. This was my first and last time using Uhaul.RODNEY S.
Thank you so much ðŸ¥°Lola M.
I understand the need for loss protection, but I felt like I was almost being interrogated in an attempt to just rent a truck for a few hours.James P.
Keep doing what you did to me that makes people feel welcome went we coming to the storeRoberto R.
The ladies who serviced me were very kind and friendly. The process was quick and easy. I'm only bothered by the fact that the truck was on A little less than a 1/4 a Tank of gas which means before I even pick up the items I needed in Pasadena, I had to stop first to get gas. That is such an inconvenience. I have to estimate how much gas I need. So by the time I got back to uhaul is was slightly under and now charged $30. I spent $113 for a few hours. That is terrible.jillian S.
I went to rent a truck and a dolly, I believe the worker's name was James. James insisted that he put the dolly in the truck for us. He came back in and told us we were all set to go. We got into the truck, turned right on S Rice. Then we turned right onto west Park and While I was looking in the side mirror I saw the dolly in the middle of the highway. I have pictures to prove it. It really aggravates me because that could have damaged someone's car and I would have been responsible for it. So apparently he did not secure the dolly correctly and he didn't close the door. And on top of that I got charged extraAlejandra R.
Customer service was really rude and racistOmar H.
Everything was good and the staff were friendly.John F.
Personnel so helpful with IN PERSON pick up of truck. We were originally re-directed from our DESIRED PICK UP LOCATION on VOSS to the UHaul location on BINTLIFF DRIVE in Houston. We arrived at the BINTLIFF location. NO ONE WAS THERE - THERE WAS NOT EVEN A 10' TRUCK, either! I had driven in from the Austin area to pick up this truck. I was MORE THAN IRRITATED WITH THIS WHOLE SITUATION. I personally think that the BINTLIFF location SHOULD NOT BE AN AUTHORIZED UHAUL LOCATION. I called Uhaul and complained. I was then directed to the S. Rice location where we picked up our 10' truck with a LIVE HUMAN THERE TO HELP US. IT WAS WONDERFUL. SO EASY. I WILL NEVER, EVER BOOK ON UHAUL.COM IN THE FUTURE. I WILL CONTACT THE UHAUL LOCATION ON S. RICE DIRECTLY FOR FUTURE RENTALS. I REPEAT: I WILL NEVER AGAIN BOOK ONLINE THROUGH UHAUL. COM. EVER.Ann W.
The two gentlemen were amazing! Friendly and very professional.... I felt like we known each other for year... AWESOME!!!Kevin M.
The gentleman was very nice and professionalBRUCE N.
Equipment was missing and it was frustrating picking it up from a different location.Maximilian Z.
very unhappy with my experience with the entire Uhaul event. Truck was trashy and service was not standard at all. Never againRobbie K.