It was difficult to get the truck. It rattled the entire trip and the a/c did not work.
Nicole T
Putnam Elite Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hurricane, WV 25526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very well satisfied. Real nice staff
DEBORAH HYou should refund my money because I’ve been though he’ll the past 3 weeks w employees . The absolute worst experience I’ve ever had and I’m 76 years old and knew what I was doing but your staff does NOT
Loretta SMr Sayre went out of his way to help us. He was very professional. An asset to your company.
Sheila CI stopped at two other places to pickup a truck with the option of talking to a u-haul representative but no one was at the places the online website said were open with trucks available. I wanted a 10’ truck to pick up an item that would not fit in my 2003 Ford Taurus but no one was present to help me. I drove to the third place (that was supposed to be open) and banged on the door until the manager, who was working on the books, came out to tell me his location was closed for the holidays. I then got online as I looked at the two 15’ trucks sitting beside his office and paid for a 15’ truck, filled out the online form and left the lot, picked up my item, drove to my house and dropped off the item, drove back to the lot and paid for gas AND mileage for 20 miles plus an extra $10.00 for the 15’ truck rather than the 10’ that I scheduled twice before. I use U-haul out of necessity, not convenience but it finally worked out for yesterday! I would recommend out of necessity, not convenience if you are willing to be charged twice for one product.
Charles F