Great customer service and prompt response to finalize my contract.
ISANG J
CaringSmiles 4U
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46254
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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ARTHUR AWorst company to rent a U-Haul from , they lie about U-Haul charges and make you pay more once you actually get the U-Haul , truck was dirty with dog hair and dog leashes in it , save your money and find somewhere else
JAKEYLA MThe drop off is very dark if you do it after sunset. Need better lighting for safety.
Lavonna CTerrible customer service. Front desk person is either new or hasn’t been trained whatsoever. She had no idea where the truck was after handing me the key and made no effort to direct me to it other than saying “it’s outside”. I also asked about after hour drops offs and she’s said, oh yeah just drop the key off in the lock box, but never said I had to go online and use the app to do it. Lastly, I filled the tank with twice as much gas than what I had picked it up with and I was still charged a gas fee. When I called to ask about it, they said “the system tells us it’s not filled up where it should be”. They didn’t even check, they say it’s automated by the truck which is a lie because I called other U-Haul places and they all said it’s supposed to be manually checked smh. Terrible customer service at this place. Should’ve known better than renting a truck from a dental office, never again.
David R