The equipment was clean (the cleaning crew should use a nonfragrant cleaning product as I found the scent very strong initially) however the steering is quite loose and should be evaluated by a qualified mechanic for worn steering components as the vehicle tended to wander on the road a fair bit.
ROBERT N
Kelowna Self Storage Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kelowna, BC V1X6B8
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Customer Reviews
- 4.5 Average Customer Rating
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Pick up location was not the same as requested! Trailer running lights did not work!
DONALD CThe customer service was professional, competent, and welcoming!
ANEA BMy review isn't about this location, its about the experieince in general. I started my rental review on my ap, the price was stupid. I went on-line, found the same vehicle for much less, flat rate, no mileage charge. I reserved it, for the Enterprise location, which was more convenient for me. I rec'd a confirmation for this reservation. When it got closer to the date of the rental, the location changed, no real notice that it had changed, or a call to discuss. When all was said & done, the charge worked out to be about the same as the flat rate charge, but it was $19.95, plus mileage, not what I expected. And your 24/7 Truck share is painful and laborious to use and to generate a contract, make it easier!
Cal BFuel starts filled to 7/8 so that you can’t return accurately, really underhanded tactic. Have been charged for fuel, but returned over the original amount, the kilometers travelled plus the amount charged at the gas station does not add up. Have lodged a dispute.
ALISIA S