Super Super bad customer service. The person was so not caring about any customer service.
Moving Truck Rental in Kent, WA at U-Box Moving & Storage of Kent
Moving to or from Kent, WA 98032? Get FREE truck rental rate quotes at U-Box Moving & Storage of Kent.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Box Moving & Storage of Kent
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Kent, WA.
Cargo vans and pickup truck rentals in Kent, WA
U-Haul cargo van rentals and pickup trucks in Kent, WA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Kent, WA 98032. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The prices are so high.
Only thing is they charge me $11 insurance even though I have my own insurance.
Cost is very high for short term rentals.
We signed up for the contactless free option but we were forced to go inside to be handed the keys due to no code for the box outside. No one was inside the store and we waited 18 minutes for an employee to come inside. They asked if we had been helped and we advised no. So they went outside to tell the 3 other employees that we were waiting, and it took an additional 5 minutes for them to come in, rudely speak to us, and then hand us keys off the wall. I tried to avoid this location due to the poor reviews, but all other locations were booked and rescheduled me here.. twice. Don't go here unless you're desperate.
Staff was friendly and quite helpful!
Despite having had to drive to pick up a truck from a different location I was actually charged for additional mileage. If anything my rate should have been discounted for all the hassle and time.
Great customer service ðŸ‘.
Easy no-contact transaction. I liked being able to do everything by phone.
Uhaul put three different hold amounts on my debit card.
Overall the experience and team were great. Equipment worked well, however, the truck was so LOUD I could not hear the radio or my son speaking. In fact, people would turn and look at us as we drove by. That truck needs some work.
U-Haul guaranteed that the van and location I had ordered would be available after I received confirmation. That was not the case here. Instead there was a last minute bate a switch. I had reserved the van at one location, only to find out when I went to pick it up that I needed to go to another location. This location was further out of my way which cost my an additional ~$15 in mileage fees. I will certainly be exploring alternates to UHaul in the future.
You should tell your customers not to back in when they return truck
Couldn't figure out how to check in my phone said needed to enable location which I did and still didn't work so I had to pay 20 extra
Please figure out your customer service versus scheduling desk process. Repeatedly, I would have a confirmed reservation and then get rescheduled 1-2 hours later. This makes it impossible to plan! Also, I waited on hold for over 3 hours in total. Generally, awful customer service. Lastly, I went in to complain and was told I would get a reduction in the cost of my move, and I was never given the promised reduction. This was promised by BRETT GROVER and KYLE MARVIN. It is very unfortunate because I have a lot of moving to do in the upcoming months and I likely will not use UHAUL due to this absolutely horrific experience.
Charge less for vans and trucks ðŸ˜œ
Great people, friendly staff ! Very helpful throughout the entire stay, especially when I moved in I had never used storage before but they informed me much and gave me great confidence in leaving my things .
I waited for 15 min before I saw anyone, I had to go look for the guy. I had reserved a truck that morning online.
Website doesn't clearly state the second day of rental is at double the cost of a 1 day rental. Also, the CSR should make it clear that if you are 1 minute late returning the equipment you will be charged for another day. We ere told to return the vehicle by noon, which we did. Since the rental term started around 11, we were charged.
Hire people who have a positive attitude and are helpful, not disrespectful and aren't willing to help.
Thanks! Rental was fast and efficient!
Great staff. Friendly and helpful
Your crew was so careless and almost rude. Truck was clean but gas tank was not full. How can I know how many gallons of gas I use for. I even ask for it. Your crew said they won't do it. I can't express enough how much you need to train your crew in this location.
All the people that I dealt with worked very hard to help accommodate me and make the whole process as convenient and smooth as possible.
Very helpful staff. Really knew their a stuff.