Not enough spaces to return rental after hourssteve W.
Moving Truck Rental in King Of Prussia, PA at Life Storage
(U-Haul Neighborhood Dealer)
King Of Prussia, PA 19406
Services at this Location:
- Mon-Fri: 9:30 am - 6 pm
- Sat: 8:30 am - 5 pm
- Sun: 10 am - 4 pm
Special Operating Hours
- 7/4/2021: 9:30 am - 1:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in King Of Prussia, PA 19406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No direction on where to put the truck!!Sebastian G.
Neil & Tony were friendly and efficient in the check in process. Everything went so smoothly.Lynn C.
Woman at the counter when I returned the van had zero personality and no customer service skills at all. She never even looked up and said hello when I walked in. "Just leave the key and you'll get a receipt int he mail..." Awful.Jack D.
You folks nailed it. Walked in with no reservation and seemlessly drove out.. Great job!Thomas T.
requested dolly and blankets, they had no clue whether they were available. The engine light was on when I got the truck, questionable maintenace.Thomas M.
I phoned this location with no answer for over an hour to speak with someone right up to the time I arrived only to find the rep sitting there ignoring calls. She was rude, unfriendly, and had a poor attitude. Based on her treatment alone I would not use this location again. Not to mention the dirty truck with non-working air conditioning on that 92 degree day!Deborah N.
1) The gas tank was not full before I picked up the van, I ended up filling 3 gallons upon driving 13 miles. 2) Your web page for returns does not work on an Android phone, the photos do not get uploaded correctly, it took me 30 minutes in freezing rain to finally complete the return using another phone 3) I reached the return location 5 minutes past 6pm, I could see the employee behind the locked glass door although he did not budge to helpParijat N.
this is my second van rental this year. Both times the van has been great and easy to use. I particularly like the split- view side mirrors which solve the blind spot issue. Both times I have been helped by Brittany - she does a fine job, is friendly, helpful, and explains things clearly. I will definitely return to Life Storage when I need to rent a van again, and hope Brittany will handle my rental.Stephen D.
Not blaming all on location, off hour pick up process is ridiculous. You should warn people how long it could take and that they may need to offer a first born child to get truck released. Truck itself was a wreckâ€¦ burned my foot the whole drive from the hot engine. Location is a messâ€¦ not sure if it's drugs or prostitutes, but couldn't believe the â€œtrafficâ€ at 11:30 drop off. Wtfchristine W.
Brittany was so kind and helpful. I would recommend anyone to work with her. Everything went smoothly.piera R.
The woman working at Life Storage was fantastic. Super helpful and easy to deal with!!Jennifer A.
Nothing all good Britney the lady work at king of Prussia location she is very nice very professional she deserves a promotionnick K.
The price that I reserved the truck was lower than the price they charged me. It was a surprise.Alireza F.
They over charged me mileage I took ad pictures of the miles when I parked it and they charged me an extra 6 miles.davina J.
great location good serviceJohn B.
The person in charge of the UHaul operation, Neal (Neil?) made renting the truck very easy and pleasant. He didn't allow me to waste my time trying to navigate the digital process but took care of my UHaul experience quickly and professionally. The whole experience was excellent. The only thing I think would improve the process would be to add some parking spaces for people who have to leave their cars--very few parking spaces available (although I was fortunate to get one).Paul S.
The young lady who took care of me was wonderful!ANGELA E.
The inside of the vehicle was mostly clean, but the windshield looked like it had not been cleaned in a while.Edward C.
The van was filthy and not cleaned. Someone had a dog in the passenger seat and it was covered in hair. there were empty cans and orange peals all over. Disgusting cleaning of the van.Robyn L.
Have more than 1 person working on a saturday would be a good idea.KEN C.
There is only one man working in the office so some people had to wait 20 minutes or 25 minutes to be helped. Poor management especially with it being Saturday which is the busiest day to move. I paid for two dozen furniture pads and they were not in the truck so I let the associate know and he told me that all he had was six pads. I would like my money back that I paid for the furniture pads. I would like my money back that I paid for the furniture pads.Corey W.
The service was great but the back of the truck was filled with dirt.Rosalyn R.
Would recommend because the staff was incredibly friendly and the truck was clean. However, I dealt with a horrible back-and-forth because the paperwork said the truck gas tank was full and it was not - it was at half. The mobile check/approvals allowed me to correct images of the truck and the mileage, but not correct the gas tank level. No one answered the phone when I called so I drove back about the issue. I was told to speak to someone at the dropoff location.Alice P.