They went above and beyond to help me get situated. Best uhaul experience
Ronnie C.
Arrowhead Towing And Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Klamath Falls, OR 97603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The location was beyond amazing genuine caring people with excellent customer service Who I can 100% say what out of their way to accommodate me! Sadie is the best!!! I also dealt with Uhaul location on Washburn ave who were also a great team! However I was unimpressed with U-Haul dispatch Who I understand attempted to upgrade me and just ended up costing me more money they definitely should've give me a call before they obligated me to more money and a bigger truck than I was comfortable driving . At the end I chose to not make a big deal out of it due to the amazing staff I have encountered 😊
kristine M.Very knowledgeable and friendly staff
david C.Keep being friendly and helpful
Stacy C.Ensure what the customer orders and reserves is what is ready at the pick up location. I ordered and reserved a tow-dollie trailer at a rate of $44.95 per day. When I got to the rental location at 2528 Washburn Way, Klamath Falls, OR, that was NOT what was waiting for me. A regular trailer at a rate of $54.95 per day was what they said I had reserved. The staff at that location was very courteous and helpful; they fo9und an appropriate tow-dollie trailer at another location in town (7330 Hilyard Ave). That location did have one, but still thought my reservation was for a regular trailer! The clerk did change the order to the correct trailer. All staff at these locations were very courteous and helpful, however the person I contacted when the order was placed (she said she was located in Ohio) got it wrong. I am very disappointed with that mistake. This is the second time U-Haul has treated me poorly.
leon D.