Did not appreciate getting charged an extra day when I returned my truck in my 5th day. Also this site doesn't allow you to complain on this app. I've used Uhaul for years and haven't ever been charged for an extra day when I returned on the correct date.
Joseph D
Stor Mor Portable Buildings Of Lake City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake City, FL 32055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Hours on the website were wrong. They are closed on Sundays.
CALEB SOff the bat they sent me to another location to pick up the U-HAUL because they didn’t have it on site the morning I was supposed to pick up. Upon returning the U-HAUL, the location was terrible and was not open. The next morning they called me asking to return it to a different location after already returning it the day before. I had filled out the return form online the day before I returned it saying what date and time I was returning it, so it was odd that they had called me after I returned it asking me to return it to a different location….The truck itself drove horrible and overall this was not a good experience on my end.
MADISON BThere was nobody available at the location. A note on the door said they would be back in a few days but no contact number to get in touch with them. Myself (52F) and my aunt 63 needed to lift the trailer off the hitch ourselves. Maybe drop down wheel lifts on the equipment would be helpful
DIANNE PGreat experience.
LUIS C