Quick and easy process, friendly staffkaitlyn R.
Moving Truck Rental in Lancaster, PA at AKAM Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lancaster, PA 17602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Renting a U-haul was very easy. The process through the phone took no time at all and wasn't very abrasive. I really can't think of too much to improve. I will say I was worried about what I would be doing the day of, as I have not rented one before but it all went smoothly.Cody B.
It was the worst experience I have ever ever had it was problems after problems 1 the movers we hired to help us move we never heard from and never saw the completed ghosted us after paying a good amount for and when we call to ask what's going on we were told pretty much they are super reliable and probably didn't have anyone (but didn't tell us) so my boyfriend and I had to get everything ourselves and move heavy stuff olio three floors ! And couldn't even complete the move and on top of that we were supposed to get 3 dollies only got one small one and asked for 6 moving blankets only got 1! Udder BS and to top it off Customer service was so unhelpful and not willing to try to work stuff out to accommodate is for the stress and crap we endure yesterday we are extremely upset and hope someone can resolve this !Josalyn K.
Did great.Nsimba M.
Clean the interior and make sure all the trash is emptied from the doors. And inside the cab.Romaine S.
Excelente servicio y amablesAngel P.
Easy hassle free experience.Michael K.
Polite and quick service.anibal M.
I was charged for dolly rental x2 that were not in the truck. I informed the clerk and he couldn't get those charges reversed. I would like to receive a credit for these charges. Also the app was slow to upload and the final photo of dashboard didn't upload at all.Daniel K.
Not a thing ??Lisa N.
Inside of vehicle was dirty with dust and mask and empty water bottle. Inside trailer was littered with dirt and other debris.Katerina W.
Truck very well maintained and performed perfectly. Perfect size for the move. Easy pickup and dropoffRichard B.
App was very slow. Took a long time to check in and check outNorman B S.
Different rental sites need to communicate better when transferring someone to another rental site.Anthony J.
Customer did not leave a comment.Steven L.
there were used and unused food containers in the truck cab when we picked it upFred B.
I stopped one day last week the day before Thanksgiving. There were four trucks in the lot and I was a bit surprised none were available. I found that strange. The person the was working the day of the rental was great. Nothing but high marks.thom P.
The lady that worked there and helped me was very nice and my negative feedback had nothing to do with her. However, the truck was very dirty and had obviously not been cleaned out or inspected by anyone prior to me picking it up. I also had my reservations changed by U-haul to a place about 30 miles from where I had selected to pick up my truck.Christopher H.
I had to take a picture of milage and gas when I brought it back. Never had to do this beforeStacy V.
Didn't get the man's name, but the one on duty was excellent. Very pleasant, and made the process easy and friendly. I will be coming back here again, not the Hershey Avenue location, where I was told the van was clean but it wasn't. Thank you so much! Renee'renee B.
The location did not pick up phonesJoel N.
Check back of truck, last customer left boxes and never swept.Crystal R.
Took pictures of vehicle before leaving due to dent in driver side didn't have the big appliances dolly for me to usesteffi A.
Tuve una experiencia extremadamente desagradable, me acerco al mostrador y la seÃ±ora a estaba trabajando ( rubia de pelo largo) me dice q no tiene vehÃculo para rentar hasta el martes 3 de septiembre! Ok le respondo ( todo en inglÃ©s) y me salgo al parqueo, para mi sorpresa desde el mismo parqueo hago la reservaciÃ³n del vehÃculo que estaba en el parking!!! Porque estÃ¡ Sr. No querÃa tentarme el vehÃculo, serÃ¡ porque somos hispanos y hablamos inglÃ©s pero con acento, al entrar y enseÃ±arle mi nÃºmero de reserva de confirmaciÃ³n no tuvo nada mÃ¡s q hacer y bajar su mirada he evitarme y no dirigirme la palabra. SaliÃ³ y tomÃ³ unas fotos del vehÃculo ( segÃºn corresponde) y le dio toda la documentaciÃ³n a otro SeÃ±or ( bilingÃ¼e) que debo decir fue muy amable, respetuoso y profesional el fue quien nos entregÃ³ las llaves del vehÃculo y quien nos lo recibiÃ³ tambiÃ©n luego de su uso. Gracias a este. SeÃ±or por su buen trabajo. Creo deberÃan revisar el trabajo de esta seÃ±ora deja mucho de que desear. Cualquier duda o pregunta no duden en comunicarse con nosotros. Atentamente, Lisbet Gonzalez y Odalber de AvilaOdalber D.