My issue was with check in and confirmation process. I made reservation early and then completed check in online but check in to get truck couldn't be found. I was confirmed to pickup at 8:30 and blankets but business didn't open till 9 and no blankets. Had to go thru checkin all over with owner finally around 9:30 got truck. Owner was pleasant and helpful. Said it was UHaul system fault that was really slow and he had to start over using cell phone with check in. Totally happy with truckRobert D.
(U-Haul Neighborhood Dealer)
Lancaster, SC 29720
- Mon–Fri9 am–4 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, SC 29720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This location was the closest yet was 27mi away, the online check in process was terrible. App and website awful to use.mark L.
John was very helpful and got everything set up for me. He helped me with my return too. I'm glad I rented from him. I will rent again for sure if I need to.Jenni P.
Easy drop off. Friendly and helpful.greg C.
Truck seat wouldn't adjust. Truck ran ok. Had rented same size truck less than a month before and it drove much better. Customer service was fine, but not to the same as my previous part.Kimberly K.