The remote pick up and drop off is a joke. I made the reservation and then the day I'm picking up the truck they need to approve my reservation electronically? There's hardly any Internet service where I was picking up the truck I had to walk around the parking lot until I found one spot that worked. Truck reservation was for 1130. I didn't get it till 1230 because of this process. I will never do this again.Jill H.
Lapeer Self Storage
(U-Haul Neighborhood Dealer)
- Mon–Sat9 am–5 pm
Special Operating Hours
- 12/9/2023: 9:00 am - 3:00 pm
- 12/23/2023: 9:00 am - 3:00 pm
- 12/25/2023: Closed
- 12/26/2023: Closed
- 12/30/2023: 9:00 am - 3:00 pm
- 1/1/2024: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Lapeer, MI 48446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The application for returning after hours is slightly buggy. I was unable to return my vehicle without getting on the phone with customer service. The check in process also flagged my partner for not returning equipment in the year 2043. I had to go to the truck facility, they had to completely restart the reservation to get around the issue and we used different alternate contacts. Outside of that everything was okayCraig B.
The system for checking yourself out is antiquated - you ask for pictures and then have us fill out the forms. There is technology that would allow you to read the pictures instead of asking the customer to duplicate information. Overall it takes the customer 30 minutes checking in and out. If you really want them spending that much time doing it you should offer a discount for those who self check out.Karen D.
The best car hauler that I've ever used pulled very smooth had no problems. Thank you very much.dale B.
Needs more parking or better marked areaJeremy M.