Jacklyn at the Lapeer U-Haul was absolutely amazing! She was such a peach and genuinely made our experience with U-Haul so much better after everything we had been through during our move, dropping off both the U-Haul and the trailer could have easily been another stressful part of the process, but Jacklyn completely changed that. She was incredibly kind, welcoming, and had a way of putting smiles on both my fiancé's and my faces. You could tell she genuinely cared about helping people and making their experience a little easier. We truly appreciated her kindness more than she probably realizes. U-Haul is lucky to have someone like Jacklyn. She was absolutely wonderful and honestly left us with a much better impression of U-Haul than we had going into the drop-off. Thank you, Jacklyn, for being such a bright spot at the end of a very long and stressful move!
Courtney L
Lapeer Self Storage Luzis
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lapeer, MI 48446
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How U-Haul Reviews WorkDrop off was on my own. Made easy with the app actually. No complaints. Only said no to personnel because I didn’t have to talk to anyone upon drop off.
Zachary SAfter using the truck if we could just put the keys in the box.Not go on line.So difficult to do the online after.Thank God I had my soninlaw to figure it out.
Candra MThe truck I was given was old w/ very worn interior but it was clean enough. However, it had 128,000+ miles on it and the transmission was in dire need of a tune up or even an overhaul. Several times during the day it didn’t wouldn’t to shift up into the next higher gear.
Ken SVery friendly staff. When I need to rent again I will call here first.
Paul P