The app did not work. Fortunately the gentleman in the gas station was able to call someone but I had to give tons of information which I think could have been avoided if the app worked. Also, I ordered 12 furniture pads and got none. I also requested a furniture dollie and a utility dollie but instead got two utility Dollie’s. Because the location was not open, I was not able to get this resolved.
susan m
Venezuelan Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceville, GA 30044
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Customer Reviews
- 3.5 Average Customer Rating
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The truck was not swept clean. But based on the circumstances, the truck itself was in acceptable shape. Additionally, I used the truck to travel daytime in the sun to warm Florida with no air conditioning and the truck interior exerting extra heat. For the amount of money I paid, I am left with the impression that I was totally taken advantage of. Even though the location's manager behaved professionally throughout the whole renting process, that would be a drop in the bucket compared to the overall deception by the UHaul company. (4 canceled truck/car transporter bookings, plus my trip to Florida delayed by 2 days). I'll look elsewhere the next time around.
pierre dcashier had no idea how the pick up worked and took an hour to find the keys. Also no dollies and equipment provided
Tatsuya KGreat company. Truck was very clean and comfortable to ride. Thank you.
Nghia N