Remote, unmanned location experience awful. Suggest you enhance your reservation process so that customers are better prepared in the process to check in more efficiently when you arrive and there is absolutely positively not a living, breathing person to assist you.
Christine N
Millennium Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Leadville, CO 80461
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Customer Reviews
- 3.5 Average Customer Rating
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We picked up a truck at 11pm in a snow storm and the wipers were non functional. The windshield was covered in a layer of snow and the truck was parked in a location that was very difficult to get out. Some kind of reimbursement would have been nice but instead I got to wait an hour of my paid for time with the truck for a repair person to come and look at it and he still didn’t fully fix the wiper problem. Probably the worst experience I’ve had with U-Haul.
JEREMY PLoose the app and have some real customer service. This location is horrible!!
Jason BThis operator made a mistake on billing as I had turned in the rig on the 14 but paperwork showed 18 costing me $60. When I brought this up on call to u-haul the charge was reversed. Assume it was just a mistake.
MICHAEL MIt was easy and straightforward once I arrived to the location. For some reason, the location would not appear on my maps but it worked once I searched for my local UHaul.
Marcos P