Nothing. They were very friendly and the rental process was smooth and quick. I would definitely rent a vehicle from them again.
KENT B
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OH 45036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great small town service very rare but this people have it Great service
FELIX JI was told this truck would need to be filled back I with gasoline. When I picked this truck up it had less than 3/4 tank but the chart said over 3/4 tank I took a picture and showed that to the man! I used less than $10 in gas but put $20 in that truck! Rude man yelled at me (a 71 year old woman) said too bad for me I only needed to put that truck back at 3/4 tank and no refunds or adjustments! It’s my fault I put that much gas back into the tank! This guy is a jerk and he was mean spirited!
RHONDA RMy contract indicated that I could drop the truck at any location that was close to my destination in the suburbs of Cincinnati, OH. After reaching my destination, I received a text with an assigned destination. The assigned destination was 49 miles from my destination. I dropped my truck to a much closer location that the assigned destination which my contract was changed without my permission. The dropped location then charged me $32.10 + tax for not dropping the truck at the "added" destination that I had not agreed to. The originating pickup location extended me a credit for the additional charge. Great positive response for someone in your employ who changed my contract without an agreement from me. PLUS, + + for the original location setting this right for me.
Steven RRental trucks should be cleaned before each use.
JEFFREY M