The people at ace hardware are very efficient. Never have any problems. Being able to rent a van for a day is wonderful.
REBECCA G
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OH 45036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck had multiple issues that I was told to ignore. It was junk. People were friendly, but that truck shouldn’t be on the road.
Mark TThe check in experience to return the truck was HORRIBLE! What used to take maybe 5 minutes to drop the keys in a drop box now involved scanning a QR code, downloading an app, signing in, getting a verification code, taking photo after photo of every angle of the truck and parking spot and dashboard and in the cabin, it was so tedious and over the top I will NEVER use Uhaul again if I have another option.
Ronald RThe staff was very nice and it was an easy process to drop off after hours.
DAVID LWalking into Ace Hardware there was no clear indication on where we returned our UHaul. I asked a gentleman who worked there and he grabbed the key and said we'd get an email receipt. I said hold on that's it no explanation? He sighed and stated that if I wanted to wait it'll be awhile the person was busy. It's been a few years since I've last rented a truck but felt very disregarded about my inquiries on the return policy. Ultimately we did not wait and did get the email receipt but left me feeling like they really didn't care about how I'd prefer returning our rental
APRIL P