I received a charge for something after filling the truck with fuel. I returned truck and trailer just like I received.Paul H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Livingston, LA 70754
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The pick up point was changed with no notificationâ€¦ The secondary pick up point was 40 minutes from the initial pick up point in the opposite direction of where I was going. And instead of letting me drop the trailer off at my original pick up point I was made to bring it all the way back to the secondary pick up point which was inconvenient and out of my way. Just cause delays and cost me money since I had hourly people already working. And it cost me 2 1/2 hours of extra drive time. I wasn't even offered a discount or any other compensation since this cost me 3/4 of a tank of gas and mileage. Customer service was no helpTodd L.
Nothing. Very easy to drop off!Denise J.
It would be nice if the person who rents the equipment were still there when the equipment is scheduled to be dropped off or if he trained the second shift on how to do something besides â€œleave your name and phone numberâ€.Crystalena A.
I called customer service several times, & each time after being on hold for half an hour my call was disconnected immediately upon having a customer service rep answer. I was on hold for over two hours in total. That, & the truck that I used had water in the back part. I had to spend several hours drying the back before I could load the truck.Carroll S.