This location was a pleasure and quite friendly. That said, your algorithm is spooky. Why was I charged for 3 days when I had the van for 2 days and 22 minutes? Why doesn't it allow for the allowable late time which was offered to me? I wish your website was not so weird when trying to reserve a van. And those totally unnecessary add-ons that have to be clicked every time I rent are a huge waste of time, as is the whole process. E.g., when I click on save this as my favorite credit card, why does it not always appear as such? That I have to repeat yet another process. Since I have the same profile for many years now, why can't it come up with the same information when I log in?
David C
Storage Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Didn’t interact with anyone here. Drop-off location was a guess…hope it turns out ok. I took video just in case
William DThe location was supposed to be open until 5:30 on Sunday. I arrived at 5:20 and the place was completely closed. Additionally, the app does not allow you to return the truck. It is not user friendly at all.
ROBERT MThe address doesn’t match where it leads you on the gps
Michelle HI HAVE BEING RENTING UHAUL VANS FOR MANY YEARS NOW. Some locations were mediocre, even disappointing causing me to lose my reservation and standing without a van on Sunday morning.. Some good, but Storage Plus in Long Island City is exceptional. Simply the best. Very professional.
Andrzej B