Customer service needs to improve in providing accurate information at the front desk about pricing and information regarding returning U-Haul vehicles. I did not complete the return process accurately because I was misinformed and unaware of that part of the process. Other then that, the process went okay. The van had a dent in the back and cracked in the rare front and also could be cleaner. For the amount of money that U-Haul is charging I expect better quality in service and transportation.
Carolina Abramson
Storage Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service, thank you!
Chelsea MorrisThis locationn was great. I was sent here from the original place I made the reservation. The original van was in bad repair and had a flat tire. They had no other vans so they sent me here. They had terrible service and I would never recommend them. But Storage Plus was great and I am so glad that I found them. Will use them again.
VIVIANANNA PICCONE-JUNGReally hard to get to in a truck from Manhattan
Kyle ZengoNice newer van
JAMES LAMONTANARO