Customers should be able to drop off truck at a location convenient for them.
Terry Y
Elite Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loveland, CO 80537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was conveniently located to where I needed to drop off.
Jolene LThey were very easy to work with and they already had the truck out, parked in the shade, ready for us to go.
JASON KWe would have dropped it off the same day, but we couldn’t find a spot open to park the truck. This location has a million cars competing for space. Chaos.
Jennifer M***The 1 star review is not for this location specifically, but for U-Haul as a whole. The individuals at this location were very helpful and friendly, and I would be happy to work with them again. I am leaving this public review as I reached out to the company with my complaint via email and received no response after over a month.*** I was moving across the country during a heatwave in June, and the truck that I was given did not have functional A/C. I picked up the truck on a cooler day, so I did not notice that the A/C did not work. However, as I started my move and the heat picked up, the non-functional A/C became apparent. While this was very uncomfortable for me, my cats who were traveling with me became overheated (panting/open mouth breathing, which is abnormal for cats). Thankfully, I was near an exit with a truck stop, so I could stop to get some ice to put in bags to cool them off. Had they overheated when I was on a longer stretch of highway without stops, this could have been very dangerous for them. While I should not have been given this truck, I understand that mistakes happen. What I am most upset about is that I reached out to the company via email and over a month later no one reached out to me or even acknowledged my message. That to me is unprofessional.
Joseph F