Gary and J J are great guys. Always politeAleesha W.
Moving Truck Rental in Lubbock, TX at A1 Saf T Storage
(U-Haul Neighborhood Dealer)
Lubbock, TX 79404
Services at this Location:
- Mon-Thur: 8 am - 6 pm
- Fri-Sat: 8 am - 8 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 5/15/2021: 9:00 am - 12:00 pm
- 5/16/2021: 10:00 am - 2:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Lubbock, TX 79404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They are the very best !Patricia D.
The guys are very friendly & helpful.Jayne A.
Great guy waited on usJOYCE M.
Yall were great!! Thank youELMA A.
Keep promise of not paying at pickup. Clean trash out of rentals. Charge properly i don't understand how i was charged going off receipt.JESSICA S.
Can't improve at all .. the gentleman that run this place is very friendly and respectful.. he ask me what exactly I was moving and recommended what truck I needed.. he was very attentive to me needs.. will definitely use this guy again!!!!JOSHUA S.
I have to admit when i saw where this particular establishment was located and the smallness of it all i thought to myself "no way"! the site of it does not look as polished as the bigger locations. However with that being said... It took me meeting your employee (an older Caucasia guy) to put me at ease. The general way this employee of yours is professional / knowledgeable / and friendly all at the same time gave me the impression of big business mixed with heavy country hospitality! I will from now on recommend this out of the place location just because of the person you have running it. Thank you for the memorable experience.OLIVER L.
Owner of location was rude and racist. Every other word was â€œf*ck this or that â€œ or â€œtalk to The handâ€. Made a few comments of what apparel was wearing and accessories ( clutch purse ). Equipment was not ready upon arrival at time of reservation. His â€œhelperâ€ did not know anything and had to call Gary for any type of anything. A trailer was onsite and we were told â€œ that's not yoursâ€. Was told to return in 3-4 hours and would be ready. Picked up the uhaul truck and called about 2 hours later was told â€œoh yea trailer been here entire time load up and come get itâ€. Would not recommend location to anyone at all, ever ! When dropping off uhaul at I35 location told rep about what happened in Lubbock and he took down â€œuhaul dealer numberâ€ and said would figure out what happened. Biggest thing that made me mad was quoted $430 over the phone upon arrival found out it was $625 and time was extended. Asked about the extra days and he said â€œ oh well you just paid for it can't change it sorry f*cking for ya talk to the hand - charged ya in full the second you pulled up with your purse, enjoyâ€. Cab had trash beside and behind seats and ashtray had cigarette butts in it.CARLOS B.
The man who runs this place is super helpful. He went out of his way to make sure we would have what we needed, including fixing errors in the online reservation. And he is a great conversationist!Jennifer G.
Horrible worst truck ive ever rentedDA QUESHA R.
Gary Nunn commitment to giving every customer the best U-Haul experience is the reason i continue to do business with his location. He never fails to go above and beyond with customer service.STEWART LEALAND C.
Best Customer service! Love this location!NICHOLAS M.
Great customer serviceRosalinda G.
Excellent ServiceRobert H.
Best uhaul renting experience we have ever had.Barry M.
Everything was great. Pickup and return was quick and easy.brettBrent M.
Very happy doing business with A1 storage. Gray is very helpful Thank you Bo GroveAllen G.
Gary was Very helpful and cares about his customersAllen G.
Reverse the $50 cancellation fee I was charged in errorShelly B.
I can't think of anything that needs improvement. The gentleman who helped me was very kind and friendly and I thoroughly enjoyed my experience with U-Haul.Michele N.
Mr Gary was n amazing man he has great customer service makes u feel At home will never go to another place but hisEdward R.
Gary was a true professional and although his location is the furthest one in Lubbock from my house, I will be going there from now on when I need a trailer. Highly recommend if you're a fan of great service and friendly people.JAMES H.
Amazing to work with, and was very quick and easy to get my truck ready. Would 100% recommendChelsey M.
Great customer serviceMartin L.