Nothing. Everything was easy. The location had awesome customer service.Danielle A.
Moving Truck Rental in Lufkin, TX at Cox Muffler
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lufkin, TX 75901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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nothing they are fast and greatKEVIN S.
Quick, easy, painlessMark S.
They did not give me the furniture blankets I asked for(2 dozen), so I had to break the seal and use only the 6 that were in the truck that I'm sure I was charged for. There was still mud in the back of the trailer when I picked it up, but the picture upload wouldn't work so if I wanted the truck I had to click clean and move on. I tried to do 24/7 pick up, and mentioned there was no dolly. Then the guy basically chastised me and tried to make me feel like an idiot for choosing the 24/7 option and not walking in after they open. (Pretty sure you shouldn't advertise a feature as easy and convenient while proceeding to make the customer feel stupid for trying to use it. At no point in the online check in process did it tell me â€œnow go inside and beg for your stuff.â€ I thought the blankets in the truck were all 24 that I ordered, not just an extra 6 to bust into if I needed. So I guess I would have gone in and begged for the blankets too if I knew I needed to. The guy just handed me a key. He didn't review any extra equipment I requested and only talked down to me when I asked where it was. 0/10 Do not recommendJohn W.
great experience!! Very helpful!!conner W.
The service was excellent. This is a business that cares about their customers. Great working with them and I look forward to doing so again!Cynthia D.
Very friendly and professional!Jeffrey C.
Friendly and helpful. Thank you!Logan S.
I dropped off the truck during closed hours so I can't really rate Cox muffler.Jimmie L.
I originally reserved the trailer at Almands Mini Storage in Lufking tx. when I arrived they are no longer renting at that location. why does the system take a reservation for a closed vendor?. they sent me somewhere else, that was an inconvenience that shouldn't happen.Ronald P.
Great provider.Eric P.
Nice convenient location. Everyone that worked there was helpful.Richard M.
Thank for the great service.orasa B.
Everything was perfect. The guys and this location were very helpful. This is one place I would recommend and also return to.LaQuinda R.
Nothing..they're already awesome!Tonja G.
Return time was inaccurate by an hour I dropped it off at 120 pm not 230pmEarl T.
The guys at Cox Muffler, Lufkin are the best!RANDY M.
Everything went smooth to checking in and attaching the trailer. Best U haul place to use in LufkinEric M.
Quick and easy service highly recommendedRandy S.
Excellent experience, only thing I can say is that the headlights were dim.Michael E.
Over all it was an excellent service. The owner was very professional.Marcos E.
I have rented from this location several times and I am always treated with respect and professional servicedoug E.
Honor customers request and quote you gave client do not over charge customer .make adjustment to charges if not correct .return client money if unsatisfactory service .Be honest.Be sensitive to inconvenience location cause customer who isn't near in distance to another specific locations. Equipment like pickup trucks should be made available at all centers.Lastly solve resolutions fairly.Melody B.
The staff was very friendly and explained everything to me.Samuel E.
Great Service!Tom S.