If drop off sites are unavailable, the sites should not be an option upon the reservation date. Given the price of fuel, it's unfair to the customer to absorb this and drive to an inconvenient drop off location. Drop off site needs to have a standard uhaul drop off box, there is not one. They have a slot at the front door which isn't marked (hopefully this is where the key goes). Not a good experience this time.
Andrew F.
iStorage Lynchburg
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lynchburg, VA 24502
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Customer Reviews
- 3.0 Average Customer Rating
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The location was closed by the time I finished unloading the truck to return it, I did the after hours return process on the uhaul app but there was no drop box for the key. This location should not be listed as a return location.
Mark P.Tire was almost flat equipment left from last customer in truck
Clayton N.Actually have a drop box.
Adam B.Made reservation a month ahead but no truck available when I arrived. Shuttled to another site without already paid for supplies so I had to go out to a another store to get supplies. Very disorganized facility with extremely long wait times
Lewis W.