Just dropped the Uhaul off and was charged for an extra day, still waiting for someone to contact me. The whole experience was painful from start to finish. From incorrect information to having my account charged an extra $100 dollars after Patty gave me 2 extra days. The only thing positive I can even dig up to say is that all of the people I spoke with were friendly. This was my first and last time using Uhaul.
Maria G.
Wash & Win 688
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macomb, IL 61455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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On 2 in person (since I live up the street) both staff were great. Organized, pleasant, and professional on all fronts. It was the smoothest move I've had and I've used Uhaul a number of times in the last 30 years. Thank you and take care.
Oliver G.Cab needed some febreeze. Otherwise everything was ok
Elizabeth K.The UHaul rep was very efficient and pleasant. My "out of the box" issue did not throw her at all (since the vehicle I wanted was not available, I was told I would get a larger one but at the same rate as the smaller one). Checkout and checkin were fast and easy ... actually a pleasant experience!
HASKELL E.It was there at the time we needed it& we were loaded & read to leave Macomb by 11 or 11:30.
Melody M.