Just 3 or 4 great customer service experience from different uhaul reps...two folks on phone were great about changing my reservation details and 2 different ladies were super warm with my load share and truck arrivals, respectively.
Joshua I
Pepp Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marquette, MI 49855
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Counter clerk was on the phone and told us all he needed was the key and he'd get vehicle checked in which he obviously did well because I have a receipt to that effect. That part that was inefficient was the vehicle had issues with track control and it needs a front end alignment. I wasn't given an opportunity to give that information. I think those items should be addressed before they put it back on the road,
Patricia GThe staff are super helpful, the hours are reasonable, and the equipment is taken care of. Best u-haul dealer in the county.
Andrew LGive seniors and military discounts
RITA DWe returned the truck the day before it was due at 2 minutes before closing and were charged the after hours fee. The safe Move Charge was 10.00 more than quoted on line. The person at the counter was leaving and instead of saying politely that he was leaving and could not process the truck he just said "nope" and threw the keys on the counter and walked out. I could have parked the truck somewhere else for the night and come back in the morning if that would have avoided the after hours fee. I won't rent here again. My expectation is to be treated respectfully. I understand if the shop is closing for the day.
Barbara D