The service at the Marseilles location was great. However, the information I received over the phone from a UHaul representative was not so great. I was told a king size bed fits into a 5x8 trailer when in actuality It barely fits and only with a very tight squeeze, almost damaging the mattress. Had I known this I would have waited for a 6x12 which is what I had originally requested but was not available on the date I chose. Recommendation: U-Haul reps should have a chart of very common items available to give information which trailer fits what. That would have helped take the guess work out of the equation.
SUSANNE G
We Fix That
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marseilles, IL 61341
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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For the most part everything was great. The only issue I found was one of the hinges on the door was broken. It did not affect the function much except during the closing of the door. Other than that all was great with the rental and will be renting again in about 2 weeks.
Jeremy KInform customers if they will have to come during store hours
JOSEPH SCoustomer service was excellent.
RODNEY RGreat experience...
Stephen S