The back of the truck was unfortunately very dirty and we were moving a new couch that was a floor model, so not plastic wrapped. I don’t know which parties responsibility it is to clean out the tucks but that was not great. The online check in system did not work and took us 20 min of fiddling with it after we got there before we gave up and just went inside to check it out. The lady inside was great and everything else went fine.
Dominique B
Rt 9 Sunnys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing. It was seamless and easy.
Nicholas CI rent often. The last couple of times I have been given the oldest most beat up equipment. Beyond that, your system is terrible for your vendors to use. It takes too long and they have to input information that I have already entered online.
Nicholas CCommunication and pick up time was excellent at this location.
Jeanne TReservation messed up by booking agent, updated reversion cost double the original, new reservation pick up was 8am worker did. Not arrived until 9am delaying everything by over an hour
Jennie S