I dropped off the dolly in Wapakoneta, Ohio 45895 Saturday evening. A couple of things to be aware of, this is the worst U-Haul experience I have ever had, I have rented several dolly’s and car haulers over the last 10 years or so. The dolly gave me fits all day long, the passenger side strap that tightens the wheel in place kept loosening up, probably stopped 8-10 between Hilliard, Ohio and Wapak doubling the time it take to make that drive. The passenger side tail light, brake light and flasher quit working and the dolly was missing a license plate, not sure if one is needed for a dolly. . Quite the experience. Todd
Todd R
Jan Wilkerson Auto Care LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marysville, OH 43040
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Customer Reviews
- 5.0 Average Customer Rating
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This location took note of my return of 20 blankets instead of the 24 I had reserved and waived it after I explained what happened. I used this location specifically because it had high reviews and I wanted to drop off the truck during normal business hours with a person I could talk to.
BRIAN SThe air conditioning in the truck may need serviced
MATTHEW WHave used them in the past appreciate them
Regi AWhile they were pleasant and accommodated several changes to our reservation, they did not offer straps and moving blankets, nor did they cover any features of the truck. It seems to me that you should not hand the keys to a 26 foot box truck to anyone without first reviewing important safe driving necessities like how to adjust the mirrors. There were no instruction cards in the truck and nothing easily found online. That was frustrating and potentially dangerous.
CINDI W