I can't think of anything. Everything went very smooth. I guess the one of the wheels on dolly was messed up, but other than that - perfect!!! The transfer was seamless.Chad W.
Moving Truck Rental in Marysville, WA at Captain Dizzy 76
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Marysville, WA 98270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Clean inside of the trucks it was nasty definitely wasn't cleaned after the last multiple people. Smelt bad too. Disinfectantimg should be a priority since COVID-19ADYSON A.
Did not have/could not locate key drop-off box.Garrett N.
Had the uhaul for less than two hours. And we had to pay almost $60. As I do understand it is .89 cents per mile but for using a van for less than two hours the bill is kinda of rediculous. The last time we had to rent a uhaul which was a gigantic box truck we paid less than 50 dollars and we drove twice the distance and had it for a full day. This company has lost the trust of a customer and will lose many more. I am very unsatisfied and very ripped off to use something for less than 2 hours. Thank you for taking more money than what was necessary for the use of the van.Hollie D.
The salesperson was friendly, however the software on the computer circled for 30 mins before I can get my rental. I even checked in online before I got there. Please fix the software! It was fine aside from that.Susan G.
Ensure a clean vehicle upon pickup. Also be timelier with responding to customers. I contacted customer care and a nice rep said that I would hear from the rental location. It has been a week and I've not received a call or voicemail.Alfredo C.
The truck was FILTHY!!!! stuff spilled and sticky on the dirt handle and seating wheel. Mud on the floor. Dash full of dust. Obviously not cleaned in a long time. I will never rent from here agai.Rochelle G.
Great from beginning to end!Benjamin E.
The truck cab was quite dirty, I wish it had been cleaned prior to my useLeonardo R.
There was a few MAJOR hiccups in our reservation that we were not happy with. In trying to figure out things, the lady attending to us was less than helpful. Didn't even point us in a direction, just left us to our own devices to figure it out. While I understand a truck shortage is not her fault, it's your company's, I expected more hep from someone who who works for you. Other than that, pick up of our truck went easy. Just wish these pickup places had more training in how to help when central offices screw up truck reservations.JOSEPH K.
This comment is not directed at Captain Dizzy 76 specifically, but to the UHAUL company, as a whole. PLEASE, actually GUARANTEE your reservation system!! With something as planned as an actual Move Date, no one wants to leave it up to chance on if a truck will be waiting for you or not, especially after making a "reservation". This caused undue stress, and TIME, in our moving day.Andre G.
Easy rental experience. Reserved online and ready for pickup on time. Very smooth process.JJ J.
Tight area to park a large truck otherwise greatAndrea R.
Simple easy transaction. Thanks!!Danniel T.
Please Clean the interior better. The controls were dirty, and there was sand on the carpet. The light switch had what looked like boogers.Lasse I.
Quick and easy return other than not knowing where to park a 20ft truck..JAYLEEN B.
They made it very easy...no stress !Todd O.
Severe language barrier. Difficult to communicate and complete reservation. Was asked to provide contact information for relatives and no explanation was provided for why this information was being requested. Was given a fuel level estimate for the vehicle and the actual fuel estimate was far lower. Informed the rental location of this but I was told I was still required to refill the tank back to the level they initially indicated was already in the rental.Mark R.
I think the .99 per mile is too high. I traveled a total of approx 60 miles round trip and it cost me $106.Joanne K.
Everything was greatamanda K.
Customer service was outstanding.JOVEN S.
The ladies that dealt with very nice and helpful but the gentleman that i dealt with was nice to me but the two gentleman waiting for a truck he was quite rude too didnt apperciate how he talked to them very shortwith them but treated me differently. Maybe he needs to take a customer serice class to learn to be nice to everyone.Sharon R.
The staff for uhaul are rude and unprofessional. The would not allow me to return the truck early when I was told I could. Then they cancelled my drop off schedule and wouldn't help to fix it. Once it was fixed they decided they couldn't check it in yet and wouldn't issue my refund for my deposit. But claimed on my receipt that they issued me a cash refund. I had to call uhaul to get my refund they claimed they gave me and they charged me for gas even though I returned the truck with more fuel than what it had when I got it. All in all they were very unhelpful and rudeRobert B.
the mats in cab and on the floor of the main body had dirt and some grass or hay pieces. Not really dirty but hadn't been cleaned.karen A.
They verified email but received survey prior to final invoice. As of this submittal, still have not received the final bill 12 hours later after dropping it off.Steven H.