Dumpy location with what seemed to be a couple different ‘businesses’ operated out of the same office. When I asked if they could explain how to determine if there was sufficient weight on the hitch tongue, the reply was “…I have no idea what you’re talking about…”.
RANDALL M
Pennington Properties
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medina, OH 44256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rented a 20 truck for 24 hours returned in 10 hours. Lady wasn't too friendly never mentioned a drop off key box or where it was. Rental was $39.95 which ended up being $96.62. Charged $14.85 for 3 gallons of gas which would make it $4.95 a gallon??? Went to Brunswick and back to Medina which is 14.7 miles one way. Next time will go to a different Uhaul and tell friends to use a different place.
Kevin LAlways friendly and helpful. Thanks
STEVE NVery kind. Thank you
Alexia BCommunication would be my only improvement. I never received a call to confirm that the truck I requested was available, or that the time we needed that truck was available. In the email it said I’d receive a call to confirm all of this by 6/1 (we needed the truck on 6/7), but never did. I called the day before the move since I still had not heard from the location, and I needed to make sure we had a truck for moving homes. I had to leave a voicemail, and ended up using the chat online with a customer service representative to verify we had a truck in the morning. The day of the move, I received a call about an hour beforehand saying the truck was good to go. I thought the process of renting the truck was super easy and user friendly, and affordable. The truck and equipment was in great shape.
ANDREW R