Terrible customer service. A mistake was made on your end and your representative yelled at me and said she called the police on me. Crazy waist of time on such a busy day.Blake W.
Citizen Storage Titus Rd
(U-Haul Neighborhood Dealer)
Memphis, TN 38111
- Mon–Fri9:30 am–6 pm
- Saturday8:30 am–5 pm
Special Operating Hours
- 5/29/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Memphis, TN 38111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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Quick, friendly, and very helpful.Jason B.
The only person available to connect the trailer was a young lady that maintained the storage units. Between the two of us we were able to lift the trailer. I then had to connect the chains and electrical.HERSCHEL T.
I was told to just leave it, because the clerk was getting off of work and didn't want to take time ti close my rentalEric R.
Pickup time and location got pushed back to 0930 Titus Rd from 0700 Mendelhall. Got to pickup at 0945. No one at location. Called repeatedly, put on hold, eventually person arrived around 1045. Person did not dobpre walk around with me. Started truck. Noticed noise. Loaded truck. Checked on noise source. Missing Catalytic converter noise sourcr Called UHaul national. Veronica found another truck across town. New truck location had excellent staff. No problems with new truck. 2nd 15' truck was joy to drive. I have nothing nice to say about UHaul Titus Rd locationDavid T.