It was very easy to rent hereJACOB C.
Moving Truck Rental in Mesa, AZ at Right Space Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mesa, AZ 85205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The bed of the truck was dirtyHarrison F.
When I picked up the truck the gas hand wasn't the same on the paper so I want the truck back were the hand was on and they charged me a whole bunch of money I will never go back to that U-Haul againLARRY T.
kitty was great!STEVEN C.
Nothing - the service was very good. By being able to check-in online, it reduced the amount of time to check-out the truck. Drop-off at the end was very convenient.JEFF M.
The truck had just been returned and reeked of cigarettes. The windshield was dirty and when I tried to use the wipers they barely worked. I ran into a storm and even with a light drizzle they could not keep the windshield clear. Fortunately the heater worked and the engine ran without a hitch. The people that worked at the facility were nice and helpful..Walter W.
Kitty did an awesome job. she has great customer service skills..MARC R.
Not at all organized. Too many things going onROBERT G.
I paid for a furniture dolly and pads. Neither were in there. This is the second time I've used uhaul where the things I paid for weren't in the vehicle. It was frustrating.Bianca A.
Truck was very sorry and not clean. Steering wheel was covered in white stuff and stickyJeremy B.
My pick up location was changed 3 times,including the day before pick up was done.the new location added 15 miles to.my charge and opened an hour later than I had planned for.Not good!HENRY O.
The staff was great to work with. Thanks, Don DraperDONALD D.
The whole experience was great!??Gary B.
The woman there was very unprofessional and provided the worst customer service that I have ever experienced. At first, she would not even let me into the building. Once I was "allowed to come in". She made me stand in one place and stated that I could not move? Since my wife made the reservation, she had to come into the room. She too, was instructed not to move as well. Strange thing is that, if she was so paranoid about the corona virus, why did'nt she wear gloves and a mask? After this experience, I will NEVER visit this location again. On the other hand, I went to another U-Haul location in Tempe, AZ the day before and had a completely different experience. The gentleman allowed my wife and I to come in. We picked out some packing tape and plastic bed covers, walked up to the man and completed our purchase without any issues. The woman at your Mesa facility, should contact this man for some valuable customer service skill lessons!Sandra H.
Your online system was awful. Little or no instructions. Could not get it to work, nor could your people. Terrible system with very little info about how to do system on web site.cynthia I.
The pickup and drop off process was terribly difficult and took over an hour and a half combined. The rental process should be more seamless and easier for the customer. This was an absolutely brutal process and no one should ever have to experience something like this. Please make it more simple and easy.Marla B.
Terrible. Charged me a cleaning fee when the uhaul wasn't even dirty. I'll be sure to write a bad google review about this location for giving me a $25 cleaning fee.Nathan M.
I will not be using uhaul again due to your check in process over a phone. I was not notified I had to get a lock code from the website. The woman in the shop said I had to connect to your website. I spent 20 mins trying to check in to get the code. Your website said it could not connect to my location services from my phone. Google maps could tell where I was standing but not you website. I finally got help from the woman from the storage rental shop who got us checked in. She was more than helpful on getting us going while standing 6 feet apart. I give the location 5 stars for being very helpful. Uhaul as company, 1 star. The other thing was the truck. I don't know if it was the transmission or something to do with the brakes. The thing made so much noise you need to provide ear plugs.Jeff M.
Very helpful. Was treated with respect and good service.Chuck M.
The smart phone check in and check out system was a pain in the ass. Why is it my job to photograph the truck and and do your check list. An employee should do it. That is customer service. Not only was my ID taken when I checked in , it also had to be uploaded via my phone. I renting a truck not applying for the secret service. The last thing someone wants to do after moving all day in 112 degree weather is run around the truck photographing inside and out then trying to send it through your system via a tiny phone screen.Terri S.
Nothing. The gentlemen behind the counter were upbeat and helpful; the truck was clean inside and out.Janet B.
Bob was super helpful, friendly, and amazing!Brendon H.
They the perfect size for what we needed.howard C.
Uhaul gave me the run around two weekends in a row. .. not truck at location. . why do you spend so much time calling .. confirming etc. . .when behind the scenes at uhaul . .there is no plan.JOE B.
Bob W. .........fantastic guy, he made everything quick and painless. People, you need to only go here for Uhaul stuff. Very clean, very quiet, very fast. Best uhaul experience ever!!! I have never had bad service from uhaul but this place stands outJoseph P.