If you are expecting customers to return trucks back with the same amount of gas as when we pick it up, then you should have it at a full tank when loaning it out. It is unrealistic to expect customers to know exact amount gas level is at before starting and not fair to expect them to return truck with more gas then when they received it (especially with price of gas) or in turn over charge them for gas.AURORA T.
Towne Storage Broadway LC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mesa, AZ 85208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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There is no WIFI or Internet signal at this location. It took 45 minutes to check in to get my u haul, because of this. I was also not informed my truck didn't have a ramp. Made moving take a lot longer Realty sucked.Stephanie F.
We were using the self check-in because we needed the truck earlier than the office opened. We weren't quite understanding the on-line process at first, and someone from the office came out to explain it to us. I told him that I thought the office was closed, and he said it was, but he could see that we were a little confused. This is why I choose this particular location. Reviews said that they had great customer service, and they did! The person came out to help even when the office was closed. This is how to run a business. Great job!E (Chad) B.
David went above in helping me BEFORE the posted store hours. Only suggestion would be if a particular location doesn't offer the moving pads, the reservation should state as such. AGAIN, David's customer service is to be commended!Larry A.
Please don't take away our U-Haul trucks. It is becoming increasingly difficult to get a truck. We had to drive from Mesa to Tucson today to pick up a 26 foot truck for our main move. The employees have indicated that trucks are becoming scarce.Thomas S.