The truck had garbage in it and was dirty not swept. The clerk had no idea what she was doing and the process took way longer than needed. For the deposit I paid partial cash part card. I was not made aware that the mileage minimum was 50. When I returned the truck that took way longer than needed. She processed the return of the miles and said that all the refund was going back on the card that I did not get cash back. I left and had to go all the way back to get the cash. I specifically asked her. She brushed me off and said no. Very disappointing
KAYLA R
Bagley Gulf
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middleburg Heights, OH 44130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The lady who helped me was very nice and patient. I appreciated her. The thing I would like the most is if the price was less per mile. I’m low income and so would have helped even more.
SUSANN BCosted way too much for the length of time the van was used.
Jerome SSamantha was extremely professional and courteous. My experience was easy and very pleasant.
LISA MCan smells like smoke
Daniel C