Was looking to pick up my truck in Middletown closer to my apartment. I even chose it when booking the truck. I know the owner of the Mobil station didn't switch my location to him. So really the fact I would not recommend the location is a reflection on him, but he also could not provide me with a furniture trolley or a pack of blankets. The result being I still had to go to the Uhaul in Middletown to pick those up. Uhaul should have saved me the two trips and the extra time. Shame on Uhaul for using me to help them move a truck from an out of the way location.Michal D.
Fair Oaks Mobil
(U-Haul Neighborhood Dealer)
Middletown, NY 10940
- Mon–Sun6 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Middletown, NY 10940
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- 3.0 Average Customer Rating
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this location failed to properly record my timely returning of rental which caused confusion, additional unfounded charges (which were later credited after my calls and emails to UHAUL) and time spent over 3 days rectifying this location's negligence.Christopher B.
Employee had to call manager because they handle the U-Haul portion. Was texting info back and forth when all my info was already on contract. Don't feel comfortable doing this when I had a scheduled pick-up time and the the manager should have been there to take care of everything instead of us having to wait for the manager to reply to texts cause he was spending time with family and I was disturbing and interrupting his day. Asked for a appliance dolly, was given two small dollies instead.Kimberly L.
Was charged extra.and coverage I didn't agree toCaroline S.
Truck was filthy; had to clean before we used it. When we returned the vehicle no one was at the gas station that rents the trucks out, the doors were locked and there was no drop box or directions of what to do with keys. Live chat rep suggested I return the keys tomorrow (could not do that) and had to leave keys in the vehicle. Rep was nice but the people who run the rental/gas station? Unacceptable!Tammy J.