It was a great experience however I am a mechanic and I did go the extra mile to check the engine oil when I filled up the gas before return. The oil needs to be changed.
Anthony P.
Leons
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Minooka, IL 60447
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app did not email us the key code to pick up the truck. As it was a Saturday morning, not only the office was closed, but also all U-Haul customer service numbers would ring until they let us know there is no voicemail box. I finally got through by clicking on roadside assistance, which should be used only for emergencies. The person on the phone was patient and helpful (thank God), but what is the point in having a customer service phone number that no one picks up and has no voicemail?
Ademir C.We received excellent and courteous service at this location.
Zaki Z.Great customer service and surprisingly easy to use app. Thank you Meg
AUSTIN H.Once we figured out how to use the self pickup, with zero help from the company and I still haven't heard from them, it was ok. I rented 2 items that weren't even there and I haven't heard about a refund yet. Overall, I'm not very happy with this experience. I might try it again sometime but hopefully I won't need to
Jared S.