There is trash all around. There was no one there to help us. A group of guys hanging out in the parking lot that were not affiliated with the rental or familiar with it. My husband asked for help and was led into a portable building that was labeled as a barbershop. The person said they were not in charge, but to just leave the trailer and everything would be fine. we left the trailer, but took photos of it before we left. I called U-Haul to confirm that I had left the trailer because I was not sure there would be any record of us having returned it before the end of 24 hours. I suggest a company representative visit this location to evaluate it.
James H.
Solutions For All LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, LA 71202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very quick, i was happy
Brian A.Everything was great he young man Mr Kevin even assisted with connecting the trailer
Rashel B.The truck was Stanky and I was over charge for stuff I normally don't get charge for and yet I still haven't spoke to anyone about my money
ALEXIS A.I do not like the fact that y'all's employees take photos of the front and back of customer debit and credit cards. That's very dangerous to identify theft and it's very unsafe. Y'all need to implement a better way of approval or payment
James C.