There is very little room to park or turn around. It was hard to drive our 26' truck into the storage area and make the turns. Parking was challenging in the few parking spaces. The drop off box was easy enough but I would ideally not have needed to drop off here. We dropped off after business hours which is why I marked the personnel question not applicable.Nikolai W.
Moving Truck Rental in Mooresville, NC at Star Storage World
(U-Haul Neighborhood Dealer)
Mooresville, NC 28115
Services at this Location:
- Mon: 8 am - 5 pm
- Tue: 10 am - 3 pm
- Wed-Fri: 8:30 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 6/16/2021 - 6/22/2021: Closed
- 6/29/2021: Closed
- 7/6/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Mooresville, NC 28115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Great experience !!Frank S.
You are already the bestKehinde T.
The staff person was very helpful & patient. She was polite , efficient and knowledgeable .BARBARA J.
Keep doing what you are doing.Barbara B.
The women who rented the dolly to me was very polite and helpful.Adam B.
Easy to work with and explained all details of our rental thoroughly.Robert R.
They apparently closed early. We left our trailer and called the number to verify that we had dropped off before our time. I told them I didn't want to be charged for another day as had happened in the past. They assured me everything was fine. This morning I found I had money taken from my bank acct without my knowledge....for an additional day! I will NEVER rent from UHaul again. This happens everytime we use their equipment!Christina D.
I was very happy with the friendliness of everyone I spoke with at the location. Easy to find and near my needed location.deborah B.
Very impressed with the overall ease of the experience!Ronny L.
Customer service was great! But the trailer wasn't serviced before hand. Trailer running lights would not work after I it running at night. I was told that they worked just fine just to find out later that night that it wasn't working. The jack on the trailer needs to also be serviced ie lube and grease.Christopher M.
Great, not sure you can improve....Rick S.
Great service. Very fast out the door. Thank you.Nelson E.
PICK UP LOCATION: Excellent, professional, and friendly! The pick up location was very helpful, and I appreciated their kind assistance and flexibility. 800 CUSTOMER SERVICE: I had an issue with the amount of time required for the rental, and contacted the 800 number to address. Customer Service at the 800 number was decidedly un-freiendly, and would not understand from the customer perspective that there is an opportunity for U-Haul to improve the way the time limit is communicated to the customer. I HIGHLY RECOMMEND THIS PICK UP LOCATION IN MOORESVILLEWeldon H.
Thanks for the help you guys are greatCedric L.
The gentleman at this location was super polite and very helpful through the entire process. Highly recommend this location to anyone needing U-Haul equipment!!Thomas F.
Excellent and very cordial and friendly help. Very friendly and helpful. I would highly recommend this location.William S.
I was charged insurance on the truck in the amount of $70. When I reserved the truck online I declined the coverage but when I returned the truck they charged me $70 and would not take the charge off. Somewhere someone should be able to see that I declined the coverage when I reserved the truck. I didn't authorize this to be changed.Darren A.
Great customer service, both over the phone and in person. Quick truck pickup. Can't think of any improvements.Erin Elizabeth K.
They were so easy to work with and so pleasant while working with our schedulejoe C.
I have rented various equipment from this location over the last year and have been very pleased. From Darcey at the counter to the equipment that I rented service is 5 stars. Great job! Thanks Jeff&SarahJeff M.
Darcy was wonderful and extremely helpful.Colleen N.
The customer service at the Mooresville NC location is by far the best experience that I have ever had with any type of store.DAVID S.
The lady there was great and very professional. I would highly recommend.Donnie B.