we arrived about an hour late to pick up the van and once i worked with a phone representative to finally get checked in to my reservation that took an hour. All the while the owner of the location was walking around and never once offered any help. once i went to get the keys from the lock box ... it was already open and code input in to the lock and no keys. and when i finally talked to the owner he was rude told me i was lucky he was even there. so when he brought out the keys the pictures showed boxes and pad and a dolly that all was not in the van and the odometer was not even close to what it was and i deputed that as well ... i think the guy is such a scam artist and even after returning the van and inputting the mileage my self some how the 58 miles i drove turned in to 89... they had to refund me .... i will never rent from u-haul again this is insane they allow scammy people to run locations.billie S.
Moving Truck Rental in Moraine, OH at Fatt Boyz South
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Moraine, OH 45439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.