There were a few issues and one still remains. I was in a hurry to get home and did not realize that the store did not verify the milage. The contract estimated 80 miles and I was billed for 80 miles. I actually used about 45miles. The store did not bother to verify the milage, upon my return, I was told that I was good to go after I checked in. I would like the store to verify the mileage and make an adjustment to the Bill and the amount charged yo my credit card. I am not happy about being charged for milage without the mileage being verified at check in.
WILLIAM L
Coast Side Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moss Beach, CA 94038
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Customer Reviews
- 4.0 Average Customer Rating
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I was 2 hrs over after filling it up Got charged for 3 days -40$ more for gas 😵💫
Jude SI was not able to complete the pickup with the app. There was no way to upload the photos I had taken, & no help or information available.
Daniel BConvenient, quick, painless.
Benjamin AThis location is in the middle of nowhere. There was no one there to help me and I had to spend 20 minutes on the phone to get the code to get the key. The vehicle was dirty and there was junk in it when I finally got in.
NATHAN B