Amy was great. The original reservation was a disaster. You guys really should screen your franchises better, The girl at the 800 number saved the day. Too bad we waited 30 minutes on hold to talk to her,WALTER R.
Moving Truck Rental in Mount Dora, FL at Ideal Dealer Services Inc
(U-Haul Neighborhood Dealer)
Mount Dora, FL 32757
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 4/20/2021 - 4/23/2021: 8:00 am - 2:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Mount Dora, FL 32757
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was goodDeborah L.
Everything was perfectLARRYCHANDLER C.
The personnel working at this location were amazing and understanding. I would highly recommend this location to anyone looking to rent equipment.Jonathan B.
no one was there on a Thursday afternoon. called many times left message's, No one ever called me back. Had to call another u-haul place for help. Would not use U-haul again.JEANIE S.
Amy was the best customer service rep. I have encountered in ages! She was AMAZING!!!! I will always come back to this particular U-Haul location. Thank you so much Amy and all the best to your teamELIRA B.
Excellent service!ANNETTE C.
Friendly, simple, fast, hassle free!Dwayne C.
Customer Service was awesome from Amy and her Husband!Desiree D.
The vehicles appear to be parked in someone's back yard. The truck was not cleaned or sanitized. I had to wipe down the cab area before I used it. Not very COVID compliant at all. I had to have the truck that day otherwise I would have canceled.Henry B.
We picked up the truck using the lock box. Although I understand the process having to send so many pictures of licenses and id and self seems over the top. If you're savvy with your phone, etc, it's irritating but if you aren't savvy it would be a problem for some to figure out.Jason E.
Friendly staff, clean location, and was open and inviting for business.JOHN B.
The young lady that helped me was super professional and understood that helping her customers actually leads directly to repeat business. After having difficulty with renting a trailer from a different assigned uhaul location, I remembered her from a previous rental and stopped. She took the initiative to solve my problem even though she was very business. After she made a phone call or two , I had my trailer and was on my way !!! I cannot say enough about how well she treated me as a customer. She made my day and I know that she is the type of person who works hard for all of her customers every day. Many Thanks ! DWdennis W.
We returned our vehicle at 4.15pm having checked online that the return site was scheduled to be open, (until 5pm)..... very disappointed and time consuming to have to work out online what to do. Not impressed!!Bob K.
Issues checking in and out rental. Still haven't received my final invoice or check out informationChristine A.
The front had a lot of sand I guess probably where was parkedMichelle T.
Amy was great to work with. Rental went smoothly.Gary N.
Nothing the management should give the young lady who took care of me a raise.Jerry C.
Best and friendlies Uhaul deal I have rented from.Carlos B.
Amy and her team were top notch.Scott W.
Excellent customer service and communication.Matthew B.
Amy was very courteous and helpful. Would recommend to others.JOYCEANNETTE H.
As we pulled in it looked like an 'abandoned' building. I would only recommend it because it was the nearest one.Robert K.
The building looked like a crack house. No masks were worn. Woman working there had her children in a corner playing and made one of them go to the shed to get furniture pads for me. The truck had no a/c. When I addressed this the woman became rude and told me there were no other trucks. I drove 3.5 hours with no a/c from Florida to Georgia. Worst U-Haul experience I've ever had. Filed a complaint with no response as of yet from UHaul.MELISSA S.
Not because of the dealer, but BECAUSE the U-HAUL System to enter your Drivers license system is extremely poor. I entered my Drivers Lic info before picking up the Van and when I arrived I had to do it all over again.....It took me 40 minutes on my phone to get approved. Then when I used the Lock Box.....It said enter the 4 letters.....When I did FURK the box would not open.....It never said you have to spin the dial around once for it to engage......Your system is very poor.......The Dealer was GREAT......U-Haul is the PROBLEM.Gary S.