Make sure the truck is actually inspected. I want a full refund from this truck as it was not properly maintained for maintenance.Leah M.
Scot Stor Inc
(U-Haul Neighborhood Dealer)
Moyock, NC 27958
- Mon–Fri9:30 am–5 pm
- Saturday8:30 am–1:30 pm
Services at this Location:
One-Way and In-Town® Rentals in Moyock, NC 27958
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- 4.0 Average Customer Rating
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Terrible experience. Stranded on the side of a two way road! For an hour in the cold! No one would pick up the phone. Was not after hours according to the sign. Supposed 24/7 drop off locked by a gate code! Completely and utterly disappointed arriving to my new place of home. Would NEVER recommend this drop off location to a soul. Please be advised, DO NOT AGREE TO SAWYERTOWN RD DROP OFF! Completely unsafe, dark, locked, misleading info on everyone's part during this drop off process. Wish someone would answer a call!Melissa C.
Outstanding customer service and super helpful. Don't go anywhere else.Lee F.
The process of doing the self-service online check out of the truck is NOT INTUITIVE. I went through the process and followed the directions, paid the amount, but there was no clear "you're checked in!" or "process complete" button. After I had left, I got a call from the store employee that the uhaul website hadn't listed me as checking the truck out so I was technically driving a stolen vehicle. It took 30 minutes on the phone and 2 representatives to resolve this issue - not the way I wanted to start my move.Susan R.
He called me as soon as the truck arrived. In my book he went above and beyond was was required.Dennis M.