First time using the app to rent a U-Haul truck. It was different; a bit of a learning curve. With the help of the storage unit guy, I was able to figure things out.
David E
Nampa Southside Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nampa, ID 83686
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkGaining access to the truck is near impossible. The staff of the store facility takes no responsibility for anything U-Haul. You’re on your own. It took five phone calls, one email chat, to get through the gate in order to find the truck quarter mile away, hidden behind buildings. This arrangement is a s-show
Stephen DI selected 'check out at counter' when reserving the truck. When I walked in and said I had a Uhaul rental reserved, he told me that he doesn't deal with Uhaul and I had to do everything online. He did finally help me, because it wasn't working well on my phone. The whole time he told me he hated Uhaul and their system. I also had reserved an appliance dolly for $10. He told me that it was already in the truck. When we got to the location to move our things there was a regular dolly in the truck. Not only is that a $7 rental, but it is much smaller and doesn't have the strap to secure the item. I was charged $10 for the dolly. Very disappointed in this rental.
Vivian BThe guy at the counter was not helpful at all. Told me he doesn't have anything to do with the U-Haul rentals. It ended up taking me 1hr to finally check out the truck.
Jennifer BDrop off was a breeze, we called and were able to drop off the truck one day early. Person at counter was helpful and pleasant! No improvements on this end!
Michael S