Gaining access to the truck is near impossible. The staff of the store facility takes no responsibility for anything U-Haul. You’re on your own. It took five phone calls, one email chat, to get through the gate in order to find the truck quarter mile away, hidden behind buildings. This arrangement is a s-show
Stephen D
Nampa Southside Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nampa, ID 83686
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I selected 'check out at counter' when reserving the truck. When I walked in and said I had a Uhaul rental reserved, he told me that he doesn't deal with Uhaul and I had to do everything online. He did finally help me, because it wasn't working well on my phone. The whole time he told me he hated Uhaul and their system. I also had reserved an appliance dolly for $10. He told me that it was already in the truck. When we got to the location to move our things there was a regular dolly in the truck. Not only is that a $7 rental, but it is much smaller and doesn't have the strap to secure the item. I was charged $10 for the dolly. Very disappointed in this rental.
Vivian BThe guy at the counter was not helpful at all. Told me he doesn't have anything to do with the U-Haul rentals. It ended up taking me 1hr to finally check out the truck.
Jennifer BDrop off was a breeze, we called and were able to drop off the truck one day early. Person at counter was helpful and pleasant! No improvements on this end!
Michael SThe lock was difficult to get open to get the truck key.
Cody S