There was only one dolly instead of the two I ordered and the one I was given was bent down the center and impossible to use. Also, the customer service was not good (no eye contact, no willingness to help, not friendly or welcoming). Finally, I was supposed to get the usual in San Rafael and found out the day before I had to drive to napa instead because there weren't anymore trucks in San Rafael
Moving Truck Rental in Napa, CA at Napa Gas
Moving to or from Napa, CA 94558? Get FREE truck rental rate quotes at Napa Gas.
Get FREE moving truck, pickup truck and cargo van rental quotes at Napa Gas
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Napa, CA.
Cargo vans and pickup truck rentals in Napa, CA
U-Haul cargo van rentals and pickup trucks in Napa, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Napa, CA 94558. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I love this place. They know the business and are very good at it.
1. There needs to be more transparency about the fact that you are given a truck without any gas. I almost got stranded before I realized. 2. I tried calling this location back about this issue when they proceeded to not pick up any of the 10 calls I made at different times. There is also no voicemail so it just rings forever. 3. There is a lock on the back but it does not come with a key.. if there was a charge for this then I should have been notified of its possibility. 4. The attendant was very impatient and had an attitude, customer service needs to be improved
Thank you for your cooperation with this. Much appreciated. Ms Graham
The guy was late showing up when I was supposed to pick it up at 9:00. I had to call his cellphone which is in a price of paper on the window. I was supposed to drop it off at 9:00 which is when the open and waited til 9:30. The guy working at the gas station told me he gets there around 9:00 or 9:30. The hours are 9:00 so that is bad business in my opinion. I don't think the guy who I am assuming even knows what customer service is. The truck was also super dirty. I though maybe they wiped stuff down between rentals maybe with covid going on. UHAUL is great but this location on Imola in Napa is horrible. I will never go back there.
They are very accommodating
My neighborhood truck rental is the best
The person who runs the business was 20 minutes late to open
If I had any complaints it would be that I had to drive 1.5hrs to pick up 1.5hrs back to my place, load the truck that I didn't realize didn't have a ramp and then drive right past the pickup location to get going on my 11hr drive to my destination. Definitely added 3 hrs to my trip plus tolls on the bay bridge and fuel. Besides that everything else was great. I would still recommend to anyone.
when I booked the truck with a ramp, I explained that I was coordinating that time with paid help to assist w/ move. Truck was unavailable and I had the help arriving at the house shortly. A short time later another truck was returned which I was told was identical. We got to the house and there was no ramp. We called and they said all that size truck never comes with a ramp. The lady that met us was very nice very friendly and told us we could just have the truck all the way through Friday evening at closing. When we returned it, we were charged an additional day because supposedly I was to have it back at the time I took it out. That was not explain to me and I felt the lady was doing this to help offset the bad experience we had. Unfortunately it made it twice as bad because the proprietor did not honor her offer. Supposedly she won't be back for 21 days. I had also booked another truck for next week, but because of the bad experience I canceled. I will work something else out.
As could not move on day of rental due to fire evacuation, they were flexible as to future days. It was easy
The lady managing the U-Haul counter was really helpful and very efficient. Thanks to her I will definitely come back here for any future needs.
If you are trying to chose between the two U haul pick up locations in Napa, go with this one. The service is quick, friendly, and efficient. You won't regret it.
very professional, efficient and friendly service.
I did the order online to reserve a truck you guys said 100% guaranteed that it will be ready. I got there the truck was not ready I had a crew ready to work however I had to pay them 20 minutes to do nothing because we're waiting for a truck very unacceptable. U-Haul has usually been very good in the past but this is the first time I have had a disappointing experience. Please go back to your old ways cause they were the best don't know why your services have went down recently.
This truck was very dirty. Clearly no surface was touched or cleansed considering there was dust and dirt on all surfaces. I had to clean the truck myself just to make sure Covid was not present.
Its only one of two locations in Napa and it is a little space in a gas station
Be puntual. I waited 25 minutes. The person show up late. It cost me money. I had two guys waiting to load the moving truck.
The exterior and interior could use an upgrade. It looks a bit scary.
Hire more workers.
Attendant was very helpful and friendly
They did not have the truck I requested
Laura provided excellent service, above and beyond! Truck was perfect and ready to go. Laura was very helpful, this made my moving experience that much easier. Well done!
The mileage fee increases over the weekend. That had not been made clear at time of reservation or at pick-up.