The man we picked up the truck from was pleasant. When we got into back of the truck at our moving location we found a bunch of small pieces of garbage in the back of the truck and the tank was on less than 1/4 (it actually read 39 miles to empty). We genuinely didn't think anything of it, swept it out and moved on as we had a very small window of time to move. When we returned the truck Laurie very rudely demanded that we sweep out the bag of the truck that only had a couple leaves in it or we would be charged a cleaning fee. When my husband mentioned to her that the manner she spoke to him was not kind and that we received it with garbage in the back she began screaming at him and followed him out the door of the convenience store and into the parking lot, yelling. We won't go there again.Katie-Lynn and M C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Napa, CA 94558
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Truck was clean, but had the check engine light on and had some other issues. We only needed it for around town.. so it worked for us.Petra Maxson D.
Nothing that I can think of. The lady working is extremely pleasant and helpful.jeff H.
Service was excellent and the van was very clean. Be aware the UHaul office is inside a kinda gritty liquor store.Christa M.
Good job thanksTony S.