The support from the young lady at the counter was spectacular! She is a keeper.
Sean D
Abbott West Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My poor review has nothing to do with the clerk who assisted me. She was great, and couldn't have been more helpful. But the truck had left over fast food in the cab when I got it. I reserved two utility dollies and didn't even get one. There were none at the location. This was a huge inconvenience, and should not happen. I might understand if there is only one, but to fail to provide even one is unacceptable. The reason why I got a filthy truck is because it was the only 15 foot truck available, it had just been returned hours before, and the attendant was running the place by herself, so she had no way to clean it before I arrived. I do not want to be booked at this location again.
KEITH OGot to the location for my reservation. The staff were running late - which happens. But I got my truck 30 minutes late. I was supposed to receive a code to pick up the key without staff - but the online system said I didn’t have a truck assigned. I drove 7 miles total and the staff misread the meter (again accidents happen) and charged me extra. When I called, they caught the mistake and said the area manager would have to do the refund. So I’m still waiting on that. Overall. Awful service. The staff were at least very nice and cordial. But I see no reason to give U-Haul my money in the future when there are other reliable options at the same price point.
Steven TThe customer service was excellent!!!!
QUATRECE MI obviously have utilized UHaul before and paid no mileage charge and was hit with a $600 additional fee. This is unacceptable as I did not pay the in town rate. This is a travesty.
Brandon G