It was a dirty truck and it did not have the dolly or hand truck I paid for. I do have another issue. When I went to pick up the truck the person servicing me asked for all the same information I had entered in my online reservation. I did not figure it out at the time but at almost the exact same time my email was inundated with spam messages. Maybe xed within these spam messages were emails from Citibank as someone was trying to set up accounts, personal loans and ATM cards in my and my wife’s name. I have since received ATM cards and other letters in the mail from Citibank. I find it a great coincidence that this person asked for all my info again as I picked up the car. The also asked for my wife’s info and she is included on all the Citibank correspondence. I may be wrong but this process now seems a little out of the ordinary.
Dan M
BP of New Hyde Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Hyde Park, NY 11040
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Customer Reviews
- 4.0 Average Customer Rating
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professional service
anthony sAgent inside the BP was excellent - phone/online check in was not possible
Laurence SEmployee at BP helped me set up the rental. Quick and easy.
David MThe employees at this location are phenomenal; they are kind, helpful, and very, very friendly with a deep sense of community. Well-done!
Daniel C