Good service
SERGII V
Storage Center of New Port Richey
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Port Richey, FL 34653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Doug was outstanding !
THOMAS SI was charged for a dolly I didn’t touch. In fact, we requested leaving it at the pickup/drop off location to avoid the charge since we already had a dolly. We were told no which made for an inconvenience because it wasted valuable space in the truck. After calling about this incorrect charge, I was told it was completely removed from the brackets…absolutely not. It was not touched. It was then that the employee attempted to blame me for not taking a picture in the app….I was never prompted to take a photo of the interior of the box, only the exterior upon pickup of the truck. Finally, he said he’d refund the charge. Ridiculous. Don’t cheat and scam people. The employee was the same one at pick up that also answered the phone when I called after receiving my bill. This employee requested I do not return online because he would “just have to check it all over again anyway”. Now I see why he said that, he wanted an easy way to charge me for something that was not touched since I didn’t have to upload pictures upon return. Also, rent the truck out with a full tank - you charge for fuel if it’s brought back with less. Just another way you scam people because you’re not actually using the money you charged them to refuel the truck.
KYLE MThe woman that helped me with my crisis was very helpful and understanding!!!! I would give her a raise if she worked for me!!!!!
SANDRA CThe Attendant who took care of me was excellent!
DOUGLAS A