When I found the U-Haul truck I was using, both the driver and passenger doors were left unlocked meaning passerby’s were able to camp out inside…and it looked like it. Filled with half consumed food and drink packaging, dirty forks, plastic bags, etc. I spent 30 minutes getting everything out. Additionally, the truck bed still had several items inside. This usual was either not cleaned between users or was allowed to be made dirty by non-users. Lastly, it was hard to find a place to park it. There were no designated drop off points so I added a mile and a half just circling to find a spot. Not convenient at all
CARSON W
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The place is very disorganized but they have some really good food
ALEX MExcellent
JUAN CCustomer Service is lacking. You walk into a deli where the cashier calls someone from the back who makes us wait so we go into the back and we find Cindy who seems annoyed that we went to find her. Cindy seemed generally annoyed that she had to take care of us. Why?
EVAN KParking situation is chaotic and cramped, check in took way too long (almost 45 minutes), rental dolly wasn’t placed in van, only one attendant for UHaul is overworked so there is a long wait.
Jeremy G