Space was incredibly cramped and made it hard to take the necessary photos at the time of pickup. The process was not very quick either. It took almost 25 min to get my vehicle. They also informed me that they didn’t have a regular dolly that I had reserved but only a furniture dolly. It was much heavier and unwieldy. I assumed that I would only be charged for the regular dolly price since what I reserved wasn’t available but was charged the higher price. The gentleman working at the station for U-haul was very nice but the pickup procedure felt more difficult at that location because of lack of space to move around.
DAVID A
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I am very grateful for your help. The staff that works. There are very, very helpful and good
Ismet VService is good They just overcharged me 30 in gas fee plus. 2gallons when I brought it back exactly how I took it I have pictures for prove but i.cant upload them 40$ in extra fees no good
ARNOL HI hate this location. The staff don’t care at all, and requested items are rarely provided. Last time I paid for a dolly and blankets and neither were provided. I was able to bother a gas station attendant for a dolly, but was told there are no blankets, even though I paid for them. I was not refunded, and this delay cost me over $100 as I had movers waiting on me.
Jeremy GI'm very disappointed. I drove the truck for exactly 9 miles, and then I received a bill for 42 miles.
Anna K