convenient location with gas station to fill up before return. only complain is that the gas tax was not really full when we took the van - the previous user didn't fill up all the way...
HENRY J
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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(a) Actually have the truck at the site where it was reserved. (b) Actually have the equipment that was reserved.
Paul HVan was practically new (less than 2000 mileage) and clean. The problem was the tires - as soon as I got out on the highway a message on dashboard said left rear tire was under-inflated. This should have been noticed before I was given the keys. I eventually got to a service station and tried to inflate it. When I got to my destination I parked and loaded van. Next morning I came out to find tire completely flat. Fortunately your Roadside Assistance connected sent Charles from Dutchess Tire Center and replaced tire. He was great! Took about 2 hours because he had a long way to travel to us.
DAVID EMake sure to have the staff to check the vehicle with you. The mirror on the truck is used was very loose and as I drove i had to keep stopping to adjust the mirror. As I hit bumps along the road the mirror moved. No ther issues to report. Aslo if you can schedule the vehicle for the day to avoid paying $41.00 additional for anytime over your scheduled time.
ROSALIND WGreat customer service by agent. Explained all instructions clearly very pleasant attitude and quick and easy pick up & drop off.
KIRSYS C